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Customer Relationship Associate/ Customer Relationship Executive

  • Full Time
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  • @Fab India posted 2 months ago
  • Posted : 05/10/2024 -Accepting applications
  • Salary: ₹20,000.00 - ₹25,000.00 / Monthly
  • View(s) 82

Job Detail

  • Job ID 14698
  • Salary Offered  400000
  • Experience  Fresher
  • Education Level  Graduate
  • 0

Job Description

Qualification – PUC, Graduation & Post Graduation

Experience – Fresher /Experienced

 

Job Descriptions

 

  • Sales Target Achievement

 

  • Work closely with the store team to achieve category & store Targets

 

  • To cross sell and upsell within the category and across influence sale by proactive interaction with customers.

 

  • To emphasis on add on sales & increase in average bill value

Customer Service

 

  • To handle customer queries related to product, product availability, pricing information, sizing, material etc.

 

  • To proactively assist the customer in mixing and matching.

 

  • To escalate any major customer issues/ feedback to the Store Manager/section Incharge as and when required

 

To follow up for the customer orders & accordingly coordinate till the merchandise is delivered to the customer

Required skills

Analytical skills Interpersonal skills Leadership skills Technical skills

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