Customer Relationship Associate/ Customer Relationship Executive
- Full Time
- View on Map
- @Fab India posted 3 months ago
- Posted : 05/10/2024 -Accepting applications
- Salary: ₹20,000.00 - ₹25,000.00 / Monthly
- View(s) 86
Job Detail
-
Job ID 14698
- Salary Offered 400000
- Experience Fresher
- Education Level Graduate
Job Description
Qualification – PUC, Graduation & Post Graduation
Experience – Fresher /Experienced
Job Descriptions
- Sales Target Achievement
- Work closely with the store team to achieve category & store Targets
- To cross sell and upsell within the category and across influence sale by proactive interaction with customers.
- To emphasis on add on sales & increase in average bill value
Customer Service
- To handle customer queries related to product, product availability, pricing information, sizing, material etc.
- To proactively assist the customer in mixing and matching.
- To escalate any major customer issues/ feedback to the Store Manager/section Incharge as and when required
To follow up for the customer orders & accordingly coordinate till the merchandise is delivered to the customer
Required skills
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