Vyarpar App – Customer Support – Voice Process
- Salary Offered 500000
- Experience Less than 1 Year
- Education Level PUC
● Contact potential or existing customers to inform them about a product or service (using
scripts if available)
● Answer questions about products and services of the company
● Ask questions to understand customer requirements and close sales
● Direct prospects to the marketing team/ sales team when needed (internal)
● Enter and update customer information in the database or in an excel sheet.
● Take and process license generation requests and process it accordingly.
● Handle grievances to preserve the company’s reputation
● Go the extra mile to meet sales quota and facilitate future sales
● Keep records of calls and sales and note useful information
Required Candidate Profile
● Proven experience as a telesales representative or other sales/customer service role
● Any experience in product-based sales are an added advantage
● Proven track record of successfully meeting sales quota preferably over the phone
● Ability to learn about products and services and describe/explain them to prospects
● Excellent communication in English and Hindi and interpersonal skills
● Knowledge about GST & Tally ERP would be appreciable.
● Cool-tempered and able to handle rejection
● Outstanding negotiation skills with the ability to resolve issues and address complaints.
● HINDI & ENGLISH Speaking is MANDATORY