Vyarpar App – Customer Support – Voice Process

  • Full Time
  • HSR Layout, Bangalore, Bengaluru Nagara, Karnataka, India View on Map
  • @Vyapar App posted 4 months ago
  • Posted : 08/04/2022 -Accepting applications
  • Salary: ₹18,000.00 - ₹19,700.00 / Monthly
  • View(s) 35

Job Detail

  • Salary Offered 500000
  • Experience Less than 1 Year
  • Education Level PUC

Job Description

Job description
● Contact potential or existing customers to inform them about a product or service (using
scripts if available)
● Answer questions about products and services of the company
● Ask questions to understand customer requirements and close sales
● Direct prospects to the marketing team/ sales team when needed (internal)
● Enter and update customer information in the database or in an excel sheet.
● Take and process license generation requests and process it accordingly.
● Handle grievances to preserve the company’s reputation
● Go the extra mile to meet sales quota and facilitate future sales
● Keep records of calls and sales and note useful information
Required Candidate Profile
● Proven experience as a telesales representative or other sales/customer service role
● Any experience in product-based sales are an added advantage
● Proven track record of successfully meeting sales quota preferably over the phone
● Ability to learn about products and services and describe/explain them to prospects
● Excellent communication in English and Hindi and interpersonal skills
● Knowledge about GST & Tally ERP would be appreciable.
● Cool-tempered and able to handle rejection
● Outstanding negotiation skills with the ability to resolve issues and address complaints.

Required skills