Financial Counsellor – Rajajinagar , Bengaluru
- Full Time
- View on Map
- @fortis posted 3 weeks ago
- Posted : 24/09/2024 -Accepting applications
- Salary: ₹28,000.00 - ₹38,000.00 / Monthly
- View(s) 122
Job Detail
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Job ID 14139
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Salary Offered 450000
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Experience 5+ Year
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Education Level Graduate
Job Description
Role & responsibilities
To track & interface with OPD patients requiring surgical treatment & facilitate the decision making process of choice of Hospital.
– To manage the complete service requirements of the high end surgery patients to ensure a smooth service experience at the hospital.
Follow up with confirmed appointments ; ensuring smooth consultation process.
Coordinate tests and investigations ; ensuring timely investigation reports delivery.
Discuss costs ~ surgery including price of implant, stay , category of room etc ;
If patient has rates of other hospitals , seek information.
If financial assistance required, coordinate with concerned authority.
Deposit details & payment terms are clarified.
Counsel on dos and dont’s.
Handle customer grievances & ensure prompt recovery.
Manage the feedback systematically.
Follow up with customers who have not come back.
