Tech Mahindra is seeking motivated and customer-focused individuals to join our team as Banking Process Associates at our Noida, Sector 62 location. This is a great opportunity for fresh graduates, undergraduates, and those with BPO experience who are looking to start or grow their career in the banking sector.

*Key Responsibilities:*

– Assist customers with their banking queries and issues via phone, email, or chat.
– Provide accurate information about banking products and services.
– Process transactions and requests efficiently while ensuring adherence to company policies.
– Ensure customer satisfaction by delivering timely and effective solutions.
– Maintain and update records of customer interactions and transactions.

Perks and Benefits:*

– One-side cab facility during odd hours.
– Provident Fund (PF) and Employees’ State Insurance (ESIC) benefits.
– Comprehensive training and development programs.
– Friendly and supportive work environment with opportunities for growth.